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Contents

  • 👨‍💻 Log in to your learning platform as an administrator with your admin credentials.
  • 1. Click on the 'Support' icon located in the top-right corner of the screen.
  • 2. Click on 'Compose Your Message' to proceed with submitting your concern or issue. We will respond to you as quickly as possible.

How can an Admin Report a Problem?

Written by Jenolin Johnson

Updated at July 31st, 2025

Contents

  • 👨‍💻 Log in to your learning platform as an administrator with your admin credentials.
  • 1. Click on the 'Support' icon located in the top-right corner of the screen.
  • 2. Click on 'Compose Your Message' to proceed with submitting your concern or issue. We will respond to you as quickly as possible.

As an administrator, it’s essential to know how to report issues or problems to ensure the smooth running of systems, applications, or services. This article provides a step-by-step guide on how admins can effectively report issues to the support team or relevant parties. Whether it’s a technical malfunction, user error, or service disruption, following the proper procedure ensures a quick resolution and helps maintain the integrity of your environment.


👨‍💻 Log in to your learning platform as an administrator with your admin credentials.

1. Click on the 'Support' icon located in the top-right corner of the screen.

Click on the 'Support' icon located in the top-right corner of the screen.

2. Click on 'Compose Your Message' to proceed with submitting your concern or issue. We will respond to you as quickly as possible.

Click on 'Compose Your Message' to proceed with submitting your concern or issue. We will respond to you as quickly as possible.

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