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  • August'25 Feature Updates
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  • How to Integrate Zoom with EdisonOS: A Step-by-Step Guide

    EdisonOS empowers educators and organisations to deliver seamless online learning experiences. By integrating Zoom, a leading video conferencing tool, directly...

    Calendar Icon 29th May 2025 Views Icon1165 views Like Icon 0 likes

  • How to Integrate Razorpay with EdisonOS Explained Step by Step

    This step-by-step guide explains how to seamlessly integrate Razorpay with EdisonOS, enabling secure and efficient online payments for your courses....

    Calendar Icon 30th May 2025 Views Icon891 views Like Icon 0 likes

  • Adding/Removing Admin Access: The Complete Walkthrough

    Discover the right way to add/remove administrative access from users in EdisonOS 👨‍💻 Login to your learning platform as an...

    Calendar Icon 3rd Jun 2025 Views Icon789 views Like Icon 1 likes

  • How to Deactivate a User Account

    Learn how to deactivate user accounts without losing data or compromising security. 👨‍💻 Login to your learning platform as an...

    Calendar Icon 3rd Jun 2025 Views Icon786 views Like Icon 0 likes

  • Visit User Site from Admin Dashboard

    This article explains how administrators can quickly access a user's site directly from the admin dashboard. It provides step-by-step guidance...

    Calendar Icon 18th Jun 2025 Views Icon752 views Like Icon 0 likes

  • How to Update User Name & Email in Admin Dashboard?

    Learn how to quickly update a user's name and email address in the Admin Dashboard. This step-by-step guide walks you...

    Calendar Icon 30th Jun 2025 Views Icon832 views Like Icon 0 likes

  • How Can a User Reset the Account Password?

    Step-by-step instructions to help users reset their password quickly and securely, whether locked out or just updating it. 1. If...

    Calendar Icon 1st Jul 2025 Views Icon772 views Like Icon 0 likes

  • How to Reset User Password in Admin Dashboard?

    Learn how to quickly reset a user's password through the Admin Dashboard, including step-by-step instructions to ensure secure and efficient...

    Calendar Icon 3rd Jul 2025 Views Icon767 views Like Icon 0 likes

  • How to Assign Users to Classrooms and Assessments from Their Profile Info?

    Learn how to easily enroll a user into one or more classrooms or assessments by accessing their profile. This guide...

    Calendar Icon 16th Jul 2025 Views Icon666 views Like Icon 0 likes

  • Optimizing Your Platform’s Branding Settings

    Enhance your platform's identity by customizing essential branding elements. This guide walks you through key settings such as logo redirection,...

    Calendar Icon 25th Jul 2025 Views Icon651 views Like Icon 0 likes

  • How to Integrate Instamojo with EdisonOS for Seamless Payments?

    Learn how to connect your Instamojo account to EdisonOS to enable smooth and secure payment processing for your courses. This...

    Calendar Icon 30th Jul 2025 Views Icon581 views Like Icon 0 likes

  • How to Add and Manage API Keys in Stripe for Seamless Integration?

    This guide will walk you through the process of adding and managing API keys in Stripe for smooth integration with...

    Calendar Icon 30th Jul 2025 Views Icon653 views Like Icon 0 likes

  • How to Add and Manage API Keys in PayPal for Integration?

    This guide will walk you through the process of adding and managing API keys in PayPal for smooth integration with...

    Calendar Icon 30th Jul 2025 Views Icon660 views Like Icon 0 likes

  • How to Integrate EngageBay with EdisonOS to Automate Your CRM and Marketing?

    Boost your sales and marketing workflow by connecting EngageBay with EdisonOS. In this step-by-step guide, you'll learn how to sync...

    Calendar Icon 31st Jul 2025 Views Icon633 views Like Icon 0 likes

  • How to Integrate WebEngage with EdisonOS for Personalized Learner Engagement?

    Supercharge your learner engagement by integrating WebEngage with EdisonOS. This guide walks you through connecting the platforms, setting up user...

    Calendar Icon 31st Jul 2025 Views Icon556 views Like Icon 0 likes

  • How to Integrate NextBee with EdisonOS to Launch a Powerful Referral and Loyalty Program?

    Drive user growth and boost retention by integrating NextBee with EdisonOS. This step-by-step guide helps you connect your course platform...

    Calendar Icon 31st Jul 2025 Views Icon586 views Like Icon 0 likes

  • How to Set Up SMTP Integration in EdisonOS to Send Custom Emails?

    Improve email deliverability and brand consistency by configuring your own SMTP server in EdisonOS. This guide walks you through adding...

    Calendar Icon 31st Jul 2025 Views Icon656 views Like Icon 0 likes

  • Supporting Learners from the Admin Panel in EdisonOS

    Discover how to manage and support learners through your admin dashboard efficiently. This article walks you through key features, common...

    Calendar Icon 31st Jul 2025 Views Icon622 views Like Icon 0 likes

  • How to Create and Manage Banners to Boost Your Product Sales?

    Learn how to effectively create and manage eye-catching banners that grab attention and drive sales. This guide will walk you...

    Calendar Icon 31st Jul 2025 Views Icon724 views Like Icon 0 likes

  • How to Update Device Access Restrictions for Users?

    Learn how to manage and update device access restrictions for your users. This guide will walk you through the process...

    Calendar Icon 31st Jul 2025 Views Icon673 views Like Icon 0 likes

  • Update SEO details for your blog homepage

    Learn how to optimize your blog homepage with effective SEO strategies. This article provides step-by-step guidance on updating your meta...

    Calendar Icon 31st Jul 2025 Views Icon602 views Like Icon 0 likes

  • How to Update Your Purchase Settings for a Seamless Shopping Experience?

    Learn how to easily update your purchase settings to customize payment options, shipping preferences, and other crucial details for a...

    Calendar Icon 31st Jul 2025 Views Icon551 views Like Icon 0 likes

  • How to Update Your Company Details in Account Settings?

    Learn how to easily update your company’s information in the account settings. This guide will walk you through changing your...

    Calendar Icon 31st Jul 2025 Views Icon660 views Like Icon 0 likes

  • How can an Admin Report a Problem?

    As an administrator, it’s essential to know how to report issues or problems to ensure the smooth running of systems,...

    Calendar Icon 31st Jul 2025 Views Icon622 views Like Icon 0 likes

  • How to Redirect Learners to Support: Admin and Learner Guide?

    This guide will walk you through the process of how admins can set up a redirection link to direct learners...

    Calendar Icon 31st Jul 2025 Views Icon691 views Like Icon 0 likes

  • How to Report a Bug During an Assessment?

    Encountering an issue while taking an assessment can be frustrating, but we’re here to help! This guide will walk you...

    Calendar Icon 31st Jul 2025 Views Icon621 views Like Icon 0 likes

  • How to Update Font Family in EdisonOS?

    This guide helps you update the font family in your EdisonOS platform. You'll learn how to select and integrate custom...

    Calendar Icon 31st Jul 2025 Views Icon774 views Like Icon 0 likes

  • How to Report Issues from the Question Bank Preview

    This article explains how admins can use the Question Bank Preview feature in EdisonOS to view questions as students would...

    Calendar Icon 22nd Aug 2025 Views Icon572 views Like Icon 0 likes

  • How to Create Certificates in EdisonOS?

    EdisonOS allows you to create and issue certificates for your students for various purposes, such as course completion, progress or...

    Calendar Icon 26th Aug 2025 Views Icon771 views Like Icon 0 likes

  • How to track your Issued Certificates?

    EdisonOS makes it easy to track certificates you’ve issued, so you can view important details such as who received them...

    Calendar Icon 26th Aug 2025 Views Icon749 views Like Icon 0 likes

  • How to Craft Your Blog Post?

    This guide offers a step-by-step approach to creating your first blog post, designed to be accessible even for beginners. It...

    Calendar Icon 4th Sep 2025 Views Icon607 views Like Icon 0 likes

  • Strengthening Identity: How to Display Your Institution’s Name Prominently?

    This guide provides a clear process for administrators to customize their institution's display name in the Edison Admin Dashboard, enhancing...

    Calendar Icon 4th Sep 2025 Views Icon579 views Like Icon 0 likes

  • Visual Appeal: How to Customize Button Colors on Your Platform?

    This guide provides a simple method for administrators to customize action button colors on their learning platform, enhancing branding and...

    Calendar Icon 4th Sep 2025 Views Icon569 views Like Icon 0 likes

  • How to Create and Manage User Groups for Easy Enrollment?

    Learn how to create and manage user groups to streamline the enrollment process. This step-by-step guide covers how to add...

    Calendar Icon 1st Jul 2025 Views Icon1054 views Like Icon 1 likes

  • How to Add Parent Email Addresses When Enrolling Users?

    Parent email addresses can be included during any bulk enrollment process on the platform, whether you're adding users to classrooms,...

    Calendar Icon 1st Jul 2025 Views Icon911 views Like Icon 0 likes

  • How Admins Can Turn Features On or Off During Users' System Setup?

    This step-by-step guide shows administrators how to enable or disable features such as Assessments, Classrooms, Calendar, and more while setting...

    Calendar Icon 2nd Jul 2025 Views Icon885 views Like Icon 0 likes

  • How to Create Parent's Profile and Configure PIN Settings

    This guide details the process of creating and managing parent profiles, enabling parents or guardians to actively monitor student progress....

    Calendar Icon 9th Dec 2025 Views Icon347 views Like Icon 0 likes

  • How to compare reports in Bluebook insights tool

    This guide walks you through comparing Bluebook reports across two different categories: a) Single user and b) Multiple users, with...

    Calendar Icon 10th Dec 2025 Views Icon300 views Like Icon 0 likes

  • How to Download HTML and PDF Bluebook Reports for Insights Analysis

    This guide explains how to download a specific Bluebook test report from https://www.collegeboard.org/ in both HTML and PDF formats, which...

    Calendar Icon 12th Dec 2025 Views Icon314 views Like Icon 0 likes

  • How to Create Assessments, Add Users, Build Classrooms, and Set Up Products with One Click

    This guide shows you how to quickly create assessments, add new users, build classrooms, and set up products all with...

    Calendar Icon 12th Dec 2025 Views Icon290 views Like Icon 0 likes

  • How to Export the User Response Summary for One Student from Assessment Summary

    This guide explains how to download the User Response Summary report for a specific student in a specific assessment, so...

    Calendar Icon 5th Jan 2026 Views Icon232 views Like Icon 0 likes

  • How to Clear Cache & Cookies for your EdisonOS Platform

    This guide walks you through clearing cache and cookies for your EdisonOS platform only (without impacting other websites), and it’s...

    Calendar Icon 6th Jan 2026 Views Icon404 views Like Icon 0 likes

  • How to create a classroom in your EdisonOS Platform

    This guide explains how to create a classroom on your platform, after which you can add your curriculum and enroll...

    Calendar Icon 16th Jan 2026 Views Icon185 views Like Icon 0 likes

  • How to unenroll a student from classroom

    This guide shows you how to remove a student from a particular classroom, preventing further access. 👨‍💻 Log in to...

    Calendar Icon 21st Jan 2026 Views Icon159 views Like Icon 0 likes

  • How to Delete an Individual Session in the Platform

    This guide helps you understand how to delete a specific session from the platform schedules. 👨‍💻 Log in to your...

    Calendar Icon 29th Jan 2026 Views Icon135 views Like Icon 0 likes

  • How can I duplicate a question folder in the question bank?

    This guide explains how to duplicate a question folder from the question bank, allowing you to edit existing questions, make...

    Calendar Icon 30th Jan 2026 Views Icon132 views Like Icon 0 likes

  • How to provide a preview on your classroom block and its connected product?

    This guide helps you preview your classroom blocks and shows how to enable previews for a specific product, so users...

    Calendar Icon 30th Jan 2026 Views Icon115 views Like Icon 0 likes

  • How to join a specific session from a student’s end.

    This guide explains how a student can join a particular session from their end after logging in to their respective...

    Calendar Icon 30th Jan 2026 Views Icon118 views Like Icon 0 likes

  • How to manually upload the recording of your live session on your platform (via Zoom)

    This guide helps you manually upload your live session recording to the platform, allowing students to download it. 👨‍💻 Login...

    Calendar Icon 30th Jan 2026 Views Icon113 views Like Icon 0 likes

  • Drip Settings Explained: Classroom Guide

    This guide helps you understand all the drip settings available in the classroom and how they work. 👨‍💻Login to your...

    Calendar Icon 3rd Feb 2026 Views Icon102 views Like Icon 0 likes

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